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To resolve problems with the HP printer, the first thing to know is why the problem occurs. After the cause is identified, you can take the appropriate steps to resolve this problem. The paper jam error is one of the most common problems for most HP printer customers. When printing material is stuck inside the printer, paper jam occurs. If you do not regularly clean the printer or use the wrong paper to print, the error occurs. Printhead problems often occur on HP printers as well. Follow the below methods for HP printer troubleshooting steps for common problems.

The Most Common HP Printer Issue Power off the HP printer before you start resetting

  • Stop all the ongoing processes on your OS. 
  • Switch the computer off.
  • Make sure the printer power cord is connected directly to the wall outlet.
  • Power on computer and printer.
  • Look for your operating system model number on your printer.
  • Select from the list your printer.
  • On the HP Printer Assistant page, select Scan Document or Photo or Manage to Computer option.
  • Check whether there’s a checkmark next to the Computer Start automatically scan option.
  • Select the HP Solution Center settings option. Try a scan test.

Troubleshooting HP Printer Issues – Simple Steps

Step 1: The HP printer is renowned for its reliability and printable quality. There are chances of an error occurring while performing a specific task in your HP printer. When an error message is displayed in the Scanner Failure screen, the printer will not scan, copy or fax jobs. Go to the troubleshooting methods discussed below to resolve HP printer problems.

Step 2: Try uninstalling the printer driver as soon as this error message appears on the screen. To uninstall the printer driver, perform the following instructions. Turn the printer off the computer first and take the power cable out of the printer.

Step 3: Open the Control Panel window on your operating system (Windows). In the window, select the Program or Program & Feature option and click the Reinstall tab. The number of program files installed will be shown on the screen.

Step 4: Choose the printer driver file you want to uninstall from the list. Right-click on the selected file and select the option Uninstall. In the confirmation dialog box displayed, click the Yes button. Turn on the printer now. Make sure the paper is loaded and the ink cartridges are installed before moving on the printer.

Step 5: Go now to the website of the manufacturer and download the software Driver. To access advanced features, select HP Smart or the full software option. Try a test scan after installing the printer driver. If the error continues while trying to solve HP printer problems, check your computer’s Windows Image Acquisition settings.

Step 6: The scan jobs can fail if the Windows Image Acquisition option is disabled. Click on the Local Services option to view and select the Services window option for Windows Image Acquisition. Check status and type of startup.

Step 7: If the status is shown automatically as Running and Startup Type, the WIA is enabled or is working correctly. If the WIA option is deactivated, right-click on the WIA option. Select the option Properties and click on the General tab.

Step 8: Select the Automatic option in the drop-down startup type menu and select the Start button to enable the WIA option. If the error is resolved, try a Scan test. Run your Windows Print & Scan Doctor. It solves most of the scanning problems. First of all, you must install from the manufacturer’s site the HP Print and Scan Doctor tool.

Step 9: The tool contains several options to fix printer problems. It is supported on the Windows OS only. Set it up after the tool has been downloaded. Start the tool, click Start and add it to the printer. To test your scanner, click the Fix Scanning option.

Step 10: If the outcome of the scan is positive, try the Scan test. If the error continues, the printer connection will be fixed. Try a test if the error is cleared. Contact our technical team now for more information on how to fix problems with the HP printer.

How To Fix Windows 10 HP Printer Driver Is Unavailable Issue?

The printer is the most essential peripheral device in our day-to-day life. Such an amazing machinery device produces a permanent readable text of documents stored in electronic form. This device helps in transforming the softcopy of any document into a hardcopy. Despite being a very useful device, it is also a fact that the Printer is prone to show signs of problems. These days, many HP printer users have noticed HP Printer Driver is Unavailable & Windows 10 Printer Driver Is Unavailable errors. Then reported who they are facing while they print. As per the deep research, the driver shows ‘Unavailable’ many times if it is outdated or not compatible with the Windows 10 OS. Not to be worried about it! In this guide, we are going to explain the fixing methods with optimum ease. Hence, read the post!

Effective Solutions To Fix HP Printer Driver Unavailable Windows 10 Error

If you are experiencing Windows 10 Printer Driver Is Unavailable error, you are perhaps missing some updates or else requiring a driver reinstallation. Here, we will walk you through all its fixing procedures one by one. Thus, give a brief look at below: 

Solution 1: Update Your Windows 10

One of the most possible reasons for the appearance of the “HP printer driver is unavailable” error could be using an outdated Windows system. It is, thus, always recommended you install the available Windows updates to instantly cope-up this problematic hurdle. Here’s how:

  • On your Windows 10 search box simply type “Update”.
  • Now, select the “Check for updates” option.
  • If there are updates available, it will show you on Windows Desktop.
  • You just need to tap on the “Install now” button.
  • Windows will start updating automatically.
  • Once Windows has completed updating, restart your PC.
  • Now, print a test page from your Windows 10 PC and check if the problem has been resolved.

If you are yet facing Windows 10 Printer Driver Is Unavailable error even after installing the available Windows Updates, move to the next solution. 

Solution 2: Uninstalling The Printer

In general, you can have the two options in your hand to counter the error ‘Driver Is Unavailable Printer HP’. Either you can uninstall the printer, and all the related software from Windows 10 system and then try installing it accurately again. Or else you can frequently look at all the available drivers and then select the right suitable one for your HP printer.

In this below guide, we will uninstall the printer and all the associated software first and then try connecting it in an appropriate way. For sure, doing this will, in turn, install the default drivers, and hence the ‘Windows 10 Printer Driver Is Unavailable error is gone.

So, let’s start following the below steps without making any mistakes:

  • Press the “Windows + R” keys simultaneously on your keyboard.
  • Type “Control Panel” by opening the Run dialogue box and then hit the “Enter” key.
  • Once in the control panel, give a single click on “Devices and Printers”.
  • After tapping on it all the printers will be listed.
  • You will have to choose the printer which is causing the problem and give right-click on it to select “Remove Device”. The printer creating trouble will be removed from your system.
  • Now press the “Windows + R” key again and then type “devmgmt.msc” in the search box.
  • Go to the “Print queues” option, place right-click on your printer and then select “Uninstall device”.
  • Afterward, you are suggested to press “Windows + R”, type “appwiz.cpl” in the dialogue box, and then hit the “Enter” key. Doing so all the applications will be listed.
  • Give right-click on all your printer applications and select the “Uninstall” tab.
  • After performing all these above-mentioned steps from top-to-toe, disconnect your printer from your Windows 10 PC if it is connecting via a USB connection or disconnect it from the router if it is using wireless. After disconnecting the devices shut down your computer, printer, and your router as well. Plug out the power supply from all of them.
  • After that wait for around 10 minutes, plug everything back in properly, and then start all the modules. Now, use a USB cable to connect the printer to your computer. Wait for the required drivers’ recognition and let it install on the Windows 10 system.
  • Now go back to the Control Panel section, right-click on the device, and select default printer“.
  • Once you have successfully set your printer as default, you can try printing a test page. This time you may get high-quality printouts without receiving a message hp printer driver unavailable windows 10.

Solution 3: Reinstalling Latest Drivers Manually

If the above solution doesn’t help in solving the HP Printer Driver Is Unavailable issue, in the next, we will try updating the HP printer drivers manually. There are also some circumstances where the printer is working perfectly but due to a Windows system not being up-to-date, it gets broken. The updated drivers from Windows most probably create trouble and may not work for all systems. Such a specific situation was particularly noted with HP printers. The best way to eradicate this issue is to update the driver. To do it, navigate to the manufacturer’s site to manually download the current driver. Once you have the latest driver on Windows 10, try disabling the Windows update.

Before you proceed, make sure that you visit the manufacturer’s website and download the suitable drivers for your hardware to an easy-accessible location. Reinstallation of the latest drivers could help to fix the HP printer driver unavailable windows 10 error. Here’s what to do:

Let’s follow the provided guidelines

  • Press the “Win + R” keys simultaneously to evoke the “RUN” command on Windows.
  • Next, type “devmgmt.msc” in the search field and click the “OK” tab.
  • Doing this will launch your computer’s device manager.
  • Navigate through all the hardware, open the “Print queues” tab, right-click on your printer hardware and select “Update driver”.
  • After doing so a dialog box will popped-up on your Windows screen asking you how do you want to update your driver. Select the second option stating ‘Browse my computer for driver software’ and then continue.
  • Opt for the driver file you downloaded earlier using the browse if it appears and then update it accordingly.
  • Note: In many times, the printer won’t be visible in the device manager. In such a condition, just run the installer file and the driver will be installed automatically.
  • Check your printer whether is functioning well at this point stage. If it is working, navigate to the official Microsoft website and download the complete package “wushowhide.diagcab”.
  • Run the package on your system now and click the “Next” button.
  • Now select Hide updates from the displayed option.
  • Thereafter, select the printer update if anyone is available and then proceed. However, Windows update will not automatically update your printer driver until you tell it to.
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